Helpdesk Services

Welcome To Our Helpdesk. Our helpdesk is here to provide you with tech support regardless of the type of problem you are having. If you need help call us today!

We deliver an around the clock help desk and powerful IT support services for your business.

For many businesses, finding a help desk provider can be a nightmare. During this search you may either bombarded with costly IT service providers or offshore teams. Here at Computer Central we have designed an IT service desk specifically geared for small to medium-sized businesses located in the Central Florida area. Furthermore, our headquarters, technology and service desk technicians are all based in Central Florida too. We are your local technology experts!

We allow you to maintain business as usual

Whether you’re a smaller business with up to 50 users or a larger business with 100 users or more, you want to ensure your employees are working “business as usual”. We understand that you rely on technology, and without it you experience disruption to your workday. This is why at Computer Central we ensure that you don’t miss a beat, EVER. Our technicians possess the knowledge and skills to handle any task needed. Whether it is the most basic task or an extremely complicated issue that you have encountered. We will guide you through the steps to resolve your problem over the phone or using remote access quickly. Since we are in Florida, our technicians can also fix issues on-site if necessary. We always give you reliable service and priority when you need it.

What Type Of Support Does The Helpdesk Provide

  • We utilize state of the art Remote Access Software to better assist you and your employees.
  • We support all Microsoft operating systems including but not limited to Desktops and Servers
  • We support Mac operating systems
  • We support all E-mail clients & web browsers
  • We Support Microsoft Office and the most well known 3rd-party applications that you use on a daily basis
  • We troubleshoot your hardware problems
  • We provide Network troubleshooting to get your network running smoothly
  • We provide Printer installation & support
  • We will configure your Mobile phones & tablets
  • We can manage your user accounts for your network however large or small it may be.
  • We can speed up your slow computers
  • We remediate ransomware, viruses & malware infections
  • We will implement tools and software to protect you from the latest threats out there
  • We provide Offsite Backup

 

    Computer Central’s Business IT Services Include

    •  Our team is made up of Microsoft Certified Engineers
    • We have a proven track record of resolving complicated issues in a timely manner.
    • We are completely locally based in Central Florida. More specifically Lake, Marion, and Sumter Counties.
    • We Provide emergency after hours service
    • 24/7/365 rapid response
    • Powered by the latest support desk technology
    • We can monitor your entire network to ensure that it is running the way it should be
    • We save you time, money, and frustration by making your technology systems work for you
    • We can walk you through most of your problems over the phone
    • We have saved numerous clients from Ransomware attacks
    • We focus on your computer systems so you can focus on your business
    • We handle your IT purchases for you
    • We simplify and streamline your computer systems so you can work efficiently
    • We train you and your employees on best practices to keep your systems safe

    Schedule An Appointment Today

    Service Area

    Proudly Serving Lake, Marion, And Sumter Counties

    Hours

    M-F: 9:00 AM – 5:00 PM
    SAT-SUN: Appointment Only
    EMERGENCY SERVICE AVAILABLE

    Call Us

    (352)314-3855