A Proactive Approach to Network Consulting Services
You may be asking yourself why would I need to do proactive maintenance to my network? After all I purchased all of this expensive network equipment it should just run and do what it is supposed to right? We would all love it if that were the way that it really worked. Unfortunately it doesn’t work like that. Your car doesn’t just run in tip top shape without maintenance and your computer network is no different. For instance we know that the equipment that we rely on to run our businesses can break or slow down over time. At the same time this doesn’t have to be the case. With our proactive maintenance the frequency of system downtime, interruptions and slowdowns can be minimized.
At Computer Central we do this by providing a best-practices, proactive approach that includes 24×7 monitoring, regular system checks, and regular maintenance. We know that it is important to realize that IT budgets are being watched carefully these days. As a result this has been known to cause some initiatives to be placed on-hold or to be re-evaluated because of costs. However, proactive network support should not have to suffer during periods of tight budgets. Our network management can increase productivity, reduce downtime and increase the efficiency of your computer systems. We achieve this with our proactive approach to network management. We’ve managed to accomplish this for our existing clients and we are confident we can do it for you too.
How Can Proactive Support Lower My IT Costs
Here at Computer Central we strive to be unique and set ourselves apart from the competition. One way we set ourselves apart is by providing an initial assessment of your network as a free onsite consultation by a Microsoft Certified Professional. These certified IT Professionals will be happy to consult you about your network. During this assessment our business analyst will assess your network and provide solutions to improve your current network status. Once an assessment has been completed we will come up with an IT strategy unique to your situation. At this point we can prioritize and schedule the projects that will get your network back to the condition that it should be. In the end our ultimate goal here is to provide a successful implementation of available technology to your network to ensure that it continues to run smoothly and efficiently.
As part of our Maintenance plan we offer very competitive package rates. You can choose from a wide variety of support options. Some of these options come with a service contract that would layout fixed monthly IT costs which can reduce costly IT bills. If you find that when we go over our available packages that you don’t notice one that works for your business let us know so we can create one for you. All you need to do is think of us as your technology travel agent. Once you let us know where you would like to go we can take you there. Our number one priority has always been customer satisfaction.
Our proactive network support and IT “analysis” operates on a very simple theory. This theory has been proven that being penny-wise and pound-foolish is not a smart way to manage IT. As an example of our approach spending five hours fixing a three year old laptop that has seen better days is something we don’t do. Instead, we would examine the cost of replacement with you and help you determine if repairing or replacing the unit is more cost effective.
This philosophy holds true throughout our support programs. Regular maintenance of a network is required, just like an oil-change is required in a car. When being maintained properly we can reduce the cost of ownership of that network. Over time, your costs will be much lower and your productivity will be much higher. Costs of a network over time can be significant if problems are ignored and patched with Band-Aids when they arise.
Hardware and Software Purchasing
The purchasing of technology can be a complicated task. As experienced IT professionals with connections to distributors and wholesalers we are able to assist you in purchasing hardware and software. As consultants we will discuss the best options with you to help you fill the need in your IT infrastructure. Once we have narrowed down what it is that needs to be implemented in your network we can narrow down the choices by providing you with options with the best in class manufacturers in the business. After we narrow that down we can reach out to our distributors and wholesalers to get you the best price for this equipment. At that point we can sit down with you and cross reference pricing compared to popular websites like Amazon and Newegg. At this point together we can decide where to purchase these items from to ensure that you get the best price. If you would like longer warranty periods we can also obtain those from our distributors as well. Over the years we have become very familiar with which vendors stand behind their products. We partner with industry leading solutions and companies.
Whether you prefer to purchase your own IT equipment or have Computer Central order equipment for you we are here to help you in any way that we can.
Core Networking Support Services
At Computer Central, our core network support services include the following:
LAN design/redesign, implementation and maintenance
Internet security and monitoring (firewall and web filtering)
Implementation of Network Topology & IP Infrastructure Engineering
Router, Switch and Firewall trouble-shooting including Cisco Products
Terminal Services & Remote Access Solutions
Backup and recovery implementations
Company-wide Anti-virus and Anti-spam Solutions
Internet Service Trouble-shooting